Privacy Policy

Lawn Patrol respects your privacy and is committed to protecting the personal information you share with us through our website, contact forms, phone calls, emails, and service inquiries.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.lawnpatrol.ca) or contact us for lawn care services.

1- Information We Collect

We may collect personal information that you voluntarily provide to us including:

• Name
• Phone number
• Email address
• Property address or service location
• Details about your lawn care needs
• Photos or information related to your lawn or property, if you choose to provide them

We may also collect limited website information, such as browser type, pages visited, and general website activity, to help us understand how visitors use our website.

2- How We Use Your Information

We use the information collected to:

• Respond to inquiries
• Provide lawn care quotes or estimates
• Schedule services
• Communicate with you about your request or service
• Improve our website and customer experience
• Follow up with you about our lawn care services

We do not collect payment information through our website.

3- Consent

By submitting a contact form, calling us, emailing us, or requesting a quote, you consent to our collection and use of your information for the purpose of responding to your inquiry and providing lawn care services.

You may contact us at any time if you would like to update your information or ask us to stop contacting you.

4- Photos of Lawns and Completed Work

From time to time, we may use photos of lawns, landscaping, or completed work on our website or marketing materials.

We do not intentionally publish any personal information, names, house numbers, license plates, or other identifying details with these photos. Where needed, we may crop or edit photos to avoid showing any identifying information.

If you see a photo on our website that you believe identifies your property and would like it to be removed, please contact us and we will review the request and act accordingly.

5- Sharing of Information

We do not sell your personal information. We may share information only when necessary to operate our business, such as with website hosting providers, email services, or service providers who help us respond to inquiries or maintain our website.

We may also disclose information if required by law.

6- Website Cookies and Analytics

Our website may use basic cookies or analytics tools to understand website traffic and improve the user experience.

You can disable cookies through your browser settings, although some parts of the website may not work as intended.

7- How We Protect Your Information

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no website or email communication is completely secure, so we cannot guarantee the absolute security.

8- Retention of Information

We keep personal information only as long as reasonably necessary to respond to inquiries, provide services, maintain business records, or meet legal requirements.

9- Links to Other Websites

Our website may include links to third-party websites, such as social media pages or review platforms. We are not responsible for the privacy practices or content of those websites.

10- Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11- Contact Us

If you have any questions about this Privacy Policy or would like to request that your information or a photo be removed, please contact us:

Lawn Patrol

Email: services@lawnpatrol.ca